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Global growth,local fluency

Connect Convert Conquer

Appointment setting & customer support in English, French and Dutch
for businesses worldwide.

Sales Development Agency

We help businesses worldwide fill their pipeline with qualified meetings — in English, French and Dutch.

Working inside your stack

  • HubSpot
  • Salesforce
  • Pipedrive
  • Zoho
  • LinkedIn
  • Microsoft Teams
  • Google Workspace
  • Aircall

Example engagements

Outbound SDRSaaS
Illustrative example

B2B SaaS, Toronto

42Sales-qualified leads per month
3.1:1Meetings to opportunities
Appointment settingReal estate
Illustrative example

Brokerage, Brussels

65Qualified meetings in 90 days
2.4:1Meetings to proposals
Outbound SDRSaaS
Illustrative example

B2B SaaS, Paris

38Sales-qualified leads per month
3:1Meetings to opportunities
Customer experienceE-commerce
Illustrative example

Retail brand, Montréal

FR/ENBilingual coverage, 7 days a week
94%Customer satisfaction

Globally connected. Locally fluent.

English, French and Dutch-speaking teams for businesses worldwide, with specialists in Canada, Belgium and France.

Contact us

What a modern SDA does

Much more than calls

01Sales Development

Outbound SDR

  • Prospecting
  • Cold calling
  • Cold email
  • LinkedIn outreach
02Sales Development

Lead Research

  • Ideal customer profiles
  • Account & contact research
  • Verified prospect lists
03Revenue Operations

CRM Management

  • HubSpot
  • Pipedrive
  • Zoho
  • Salesforce
04Sales Development

Lead Qualification

  • Budget
  • Decision-making authority
  • Need
  • Timing
05Sales Development

Appointment Setting

  • Sales-qualified meetings
  • Calendar management
  • Confirmations & reminders
06Sales Development

Email Outreach

  • Personalised emails
  • Follow-up sequences
  • Reply management
07Sales Development

LinkedIn Outreach

  • Connection requests
  • Messages
  • Conversation follow-up
  • Booking meetings
08Revenue Operations

Sales Operations

  • CRM cleanup
  • Dashboards & reporting
  • KPI tracking
  • Pipeline management
09Customer Experience

Customer Success

  • Customer onboarding
  • Follow-up calls
  • Renewal reminders
  • Customer satisfaction
10Customer Experience

Bilingual Customer Experience

  • French & English
  • Inbound support
  • After-sales support
All services

How we're organised

A growth partner, not a provider of calling capacity. Three teams working toward one goal: more revenue for your business.

  • Outbound SDR teams that research, reach and qualify your prospects — then book sales-qualified meetings.

    • Outbound SDR teams
    • Appointment setting
    • Lead qualification
    • Lead research
    Learn more
  • A bilingual Customer Experience Team that looks after your clients in French and English, before and after the sale.

    • Bilingual support in French & English
    • Inbound support
    • After-sales support
    • Customer success
    Learn more
  • Clean CRM, clear pipeline, honest reporting. The operational backbone that turns activity into revenue.

    • CRM management
    • Pipeline management
    • Reporting & KPI tracking
    • Sales automation
    Learn more
  • Revenue Operations (RevOps), AI SDR services and Sales Enablement — scripts, objection handling, call reviews, training and coaching.

Connect · Convert · Conquer

Our unfair advantage

Most SDAs start with sales. We started with operations.

Many new sales development agencies are founded by former salespeople, who then have to learn how to manage and scale an operational team. We're coming from the opposite direction.

We've already run a high-volume contact operation — hiring, training, scheduling, quality control and reporting. So when your programme grows from two SDRs to twenty, we already know how to scale it.

The Pratura team

Founders

How we're different

Meetings that turn into revenue

BBudget
AAuthority
NNeed
TTiming

BANT

Every lead is qualified on Budget, Authority, Need and Timing before a meeting lands in your calendar.

Hello ENBonjour FRHallo NL

EN/FR/NL

Native English, French and Dutch agents, including Québec, Belgian and France French.

Sales DevelopmentCustomer ExperienceRevenue Operations
1

1 team

Sales development, customer experience and revenue operations under one roof.

Pratura in numbers

Built to scale with your pipeline

From a two-person pilot to a full bilingual team — the structure is ready before you need it.

Services across sales, customer experience and RevOps.

  • Outbound SDR
  • Lead Research
  • CRM Management
  • Lead Qualification
  • Appointment Setting
  • Email Outreach
  • LinkedIn Outreach
  • Sales Operations
  • Customer Success
  • Bilingual Customer Experience
ENFRNL

Languages at launch: English, French and Dutch.

Pilot to full team · 2 → 20+

SDRs our operating model is built to scale to.

Ready to grow?

Fill your pipeline with sales-qualified meetings